ubaji Terms and Conditions

General Terms

By using the ubaji website and services, you are considered to have fully read, understood, and accepted these terms and conditions. These terms form a legally binding agreement between ubaji and the user.

The ubaji platform provides online betting and casino gaming services for players in Bangladesh. Our goal is to create a safe, transparent, and entertaining environment.

1.1 Definitions

• "Platform" refers to the ubaji website and all associated services.
• "User" refers to any person registered on ubaji.
• "Account" refers to each user's personal registered profile.
• "Balance" refers to the total funds held in an account.

1.2 Applicability

These terms apply to every person who accesses or uses the platform, whether or not they are a registered member. Accessing the platform constitutes acceptance of these terms.

Account Registration

To enjoy the gaming features on ubaji, users must create an active account. Providing accurate and complete information during the registration process is mandatory.

2.1 Registration Requirements

• Each person may open only one account.
• The name, mobile number, and other details provided at registration must be true and accurate.
• Keeping the account password confidential is entirely the user's responsibility.
• You may not allow any third party to use your account.

2.2 Identity Verification

ubaji reserves the right to verify a user's identity at any time. A copy of a national ID card or passport may be requested for verification. If verification fails, the account may be temporarily or permanently suspended.

2.3 Account Security

If you notice any unauthorized access or suspicious activity on your account, you must notify our support team immediately. Please contact us via 24/7 live chat in such cases.

Age Verification

The ubaji platform is for users aged 21 and above only. Use of this platform by minors is strictly prohibited.

3.1 Age Limit

• Any person under the age of 21 may not open or use an account on ubaji.
• During registration, the user must confirm that they are 21 or older.
• Providing a false age will result in account cancellation and full balance forfeiture.

3.2 Age Verification Process

ubaji may request age-proof documents from the user at any time. ubaji reserves the right to hold the account and deposited funds in case of failure to provide valid documents.

Deposits and Withdrawals

Financial transactions on ubaji are fully secure and fast. We support the popular mobile banking methods in Bangladesh.

4.1 Deposit Rules

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposited funds are generally credited to the account instantly.
• No additional deposit charges apply.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawal processing time: 30 minutes to 3 hours.
• Withdrawals must be made using the same method used for the deposit.
• Identity verification must be completed before making a withdrawal.

4.3 Financial Security

ubaji holds user funds in fully separate accounts. All financial information is protected through SSL encryption technology. Suspicious transactions may be held for review if detected.

4.4 Third-Party Payments

The name on the account and the name on the payment account must match. Deposits or withdrawals through third parties are strictly prohibited. Violation of this rule will result in account closure.

Bonuses and Promotions

ubaji offers various bonus and promotional offers. Each bonus has its own terms that must be read carefully.

5.1 Welcome Bonus

• New members will receive a 100% bonus up to ৳8,000 on their first deposit.
• The wagering requirement for this bonus is 15 times.
• Funds earned from a bonus cannot be withdrawn unless the wagering requirement is met.
• The welcome bonus applies only once per new account.

5.2 General Bonus Terms

• ubaji reserves the right to change or cancel bonus offers at any time.
• Misuse of bonuses through multiple accounts will result in cancellation.
• Bonuses are usable for betting or gaming only and cannot be withdrawn directly.
• Bonuses that exceed their validity period are automatically cancelled.

5.3 VIP Program

ubaji has four VIP tiers for regular players: Bronze (up to 0.4% weekly cashback), Silver (up to 0.8% weekly cashback), Gold (up to 1.1% weekly cashback), and Platinum (up to 1.5% weekly cashback). Tiers are determined based on playing activity.

Betting and Gaming Rules

All betting and gaming activities on ubaji are governed by the following rules.

6.1 Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• ubaji reserves the right to cancel any bet affected by a system error.
• Any bet affected by a technical error will be reviewed by ubaji.

6.2 Sportsbook Rules

• Betting is available on various sports including cricket, football, and kabaddi.
• If a match or event is cancelled, the stake for that bet will be refunded.
• ubaji may not accept any bet placed on the basis of unofficial information before the official result is announced.

6.3 Casino Gaming Rules

• A Random Number Generator (RNG) is used in all games to ensure fair outcomes.
• If the internet connection is lost during a game, ubaji will retain the result of that round.
• If any manipulation or improper strategy is detected, the account will be subject to investigation.

Prohibited Activities

The following activities are strictly prohibited on the ubaji platform and may result in account cancellation and asset forfeiture.

7.1 Fraud and Deception

• Opening an account using a false identity.
• Misusing the platform's bonus or promotion system.
• Using computer bots or automated software.
• Attempting to access another user's account.

7.2 Money Laundering

ubaji monitors all transactions. ubaji reserves the right to notify relevant authorities if suspicious financial activity is detected.

7.3 Other Prohibited Activities

• Exploiting platform vulnerabilities or errors.
• Harassing or intimidating other users.
• Spreading false information against ubaji.

Account Closure and Suspension

8.1 Closure by the User

Any user may request to close their own account at any time. Please contact us via live chat for this. Available balance can be withdrawn before account closure (provided wagering requirements are met).

8.2 Account Suspension or Closure by ubaji

ubaji may suspend or close an account for the following reasons:

• Violation of any clause of these terms and conditions.
• Fraud or suspicious activity.
• Providing false information.
• Creating an account under the age of 21.

Privacy & Data Protection

ubaji places the highest importance on protecting users' personal information. Detailed guidelines on data collection, use, and protection can be found on our Privacy Policy page.

9.1 Purpose of Data Use

• Account management and verification.
• Processing financial transactions.
• Providing customer service.
• Fraud prevention and ensuring security.

9.2 Cookie Policy

ubaji uses cookies to improve website functionality. By using the site, you are giving your consent to the use of cookies.

Limitation of Liability

ubaji bears no liability for the following:

• Losses caused by internet connection issues or failure of third-party services.
• Losses caused by the user's own negligence or mistakes.
• Financial losses resulting from gambling — this is the user's own decision.
• Service disruptions caused by circumstances beyond our control (natural disasters, government directives, etc.).

10.1 Service Guarantee

The ubaji platform is provided "as is". We strive for uninterrupted service, however temporary interruptions may occur due to technical maintenance or unforeseen issues.

Responsible Gambling

ubaji believes that gambling is a form of entertainment, not a source of income. We promote responsible gambling and provide support to help prevent addiction.

11.1 Self-Exclusion

Any user can request to have their account suspended for a set period of time. This feature is part of responsible gambling.

11.2 Setting Betting Limits

Users can set their daily, weekly, or monthly deposit limits. To learn more about this feature, visit our Responsible Gaming page.

11.3 Support

If you notice any signs of gambling addiction, get support through our 24/7 live chat. This platform is for users aged 21+ only.

Changes to Terms

ubaji reserves the right to change these terms and conditions at any time. Users will be notified of any significant changes.

12.1 Effective Date of Changes

Changes will take effect from the date they are updated on this page. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

12.2 Contact

If you have any questions about these terms, please contact our support team: [email protected] or via 24/7 live chat.